About Blue Triangle (Glasgow) Housing Association Limited

Class 1: About Blue Triangle (Glasgow) Housing Association Limited

Descriptions of who we are

Mission Statement



Corporate Objectives

Area(s) of operation

Key activities; strategic/corporate plan(s)

Customer Care Policy


Location and opening arrangements


Telephone number and e-mail address for

general enquiries (and dedicated lines where appropriate)

Opening times

General contact arrangements

Contact details for making a complaint


Information relating to Freedom of Information

Publication Scheme and Guide to Information

Charging Schedule for Published Information

Contact details and advice on making an FOI request



Freedom of Information policy

Charging Schedule for environmental information provided in response to requests made under EIRs


About our Governing Body

List of Governing Body Members

Description of the role of the Governing Body

How to become part of the governing body


About our staff

List of senior management team, including professional biography and contact details

Organisational structure


Governance Documents and Corporate Policies


Standing Orders

Membership Policy

Code of Conduct for Staff

Code of Conduct for Governing Body Members

Entitlements Payments and Benefits Policy 

Register of Interests

Equalities Policy

Health and Safety Policy

Sustainability Policy



Relationship with Regulators

Engagement plan with Scottish Housing Regulator

Assurance Statement

Annual Return on Charter Submission to SHR

Financial Returns to SHR

Charter report to tenants

Internal and External Audit arrangements